"The success of a hotel depends largely on its Front of house team"
...let”s help you become a Professional who makes!"
Naturally have heart-for-hospitality?
Your chances to excelling as a room division manager, supervisor, Front office manager, Supervisor or Housekeeping manager or supervisor is very highly.
With this course, we explore principles of front office and housekeeping, reservations, guest psychology and service, front office and housekeeping management, concierge, sales and marketing, guest room cleaning and set up, service, etiquette, trust management, room division coordination, Laundry, Customer service and more to prepare for exceptional hospitality service delivery in an industry that yearns for more...
Enhance your success chances...
Duration: 2 Months
Hours per week: 12 to 15
Kits & food materials: HBS student blazer & tie or HBS waist coat. Learning materials.
Learning Facility and Equipment: The Real-life Hotel front Office, tastefully furnished Hotel room and business class with syndicate rooms at the Hospitality Business School