HBS Course

Front Office and House-Keeping

The soul of a hotel is its room division. Hotel is mainly about lodging and dining but it is a globally known fact many who lodge in a hotel prefer to dinning out for so many reasons. This therefore puts more responsibility of business break even on the room division - Front office and Housekeeping, principally.

"let”s help you become a House-keeping Professional!"

It very rare to get people who set out purposely to work as a housekeeper, yet it is a nobble, rewarding and most importantly, highly prospective one.

HBS housekeeping course opens your eyes to possibilities and created dignity for the job.
We explore principles, self-worth, management of guest expectations, guest room cleaning and set up, etiquette of the job, privacy and confidentiality, trust, creativity for wow factor, coordination with relevant departments and more...

Decide, set...
Duration:  1 week

Hours per week:  12 to 15

Kits & food materials:  HBS Housekeeping apparel, learning materials for hands-on classes.

Learning Facility and Equipment:  The Real-life tastefully furnished Hotel room and business class with syndicate-room at the Hospitality Business School


"The success of a hotel depends largely on its Front of house team" ...let”s help you become a Professional who makes!"

You must love service and people to make a great career in Front office.

Fusing your personality with the HBS Front office course will yield nothing but an exceptional front office professional!
We explore principles, reservations, guest psychology and service, front office management, concierge, sales and marketing, etiquette, trust management, team work, Customer service.

We are here to assist!
Duration:  1 week

Hours per week:  12 to 15

Kits & food materials:  HBS student blazer & tie or HBS waist coat, learning materials for hands-on classes.

Learning Facility and Equipment:  The Real-life Hotel front Office and business class with syndicate rooms at the Hospitality Business School


"The success of a hotel depends largely on its Front of house team" ...let”s help you become a Professional who makes!"

Naturally have heart-for-hospitality?

Your chances to excelling as a room division director, manager, supervisor, Front office manager, supervisor or Housekeeping manager or supervisor is very highly.

With this course, we explore principles of front office and housekeeping, reservations, guest psychology and service, front office and housekeeping management, concierge, sales and marketing, guest room cleaning and set up, service, etiquette, trust management, room division coordination, Customer service and more to prepare for exceptional hospitality service delivery in an industry that yearns for more...

Enhance your success chances...
Duration:  1 Month

Hours per week:  12 to 15

Kits & food materials:  HBS student blazer & tie or HBS waist coat. Learning materials.

Learning Facility and Equipment:  The Real-life Hotel front Office, tastefully furnished Hotel room and business class with syndicate rooms at the Hospitality Business School


Comments / Course Feedbacks